The Swedish Authority for Privacy Protection (IMY) found that while Spotify gives users personal data that it processes upon request, it 'does not inform clearly enough about how this data is used by the company.' It said that Spotify should be more transparent 'about how and for what purposes individuals' personal data is handled.' The lack of clarity meant that 'it has been difficult for individuals to understand how their personal data is processed and to check whether the handling of their personal data is lawful,' the IMY added. In the complaint, Noyb asserted that, among other issues, Spotify didn't provide all personal data to users upon request and that it didn't disclose the reasons for processing such information.

The issue concerns how Spotify handles users' personal data and its customers' access to the information.Īdvocacy group Noyb, which is led by privacy campaigner Max Schrems, filed a complaint against Spotify and other major tech companies in early 2019. A Swedish regulator has fined Spotify SEK 58 million ($5.4 million) after determining that the company had violated the European Union's General Data Protection Regulation ( GDPR).

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